> ## Documentation Index
> Fetch the complete documentation index at: https://docs.go.aiinsurance.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Retry Policy Email Delivery

> Queues a failed send from this record again: the same stored email, with
the caller on its history. Only a send whose `delivery.status` is
`failed` can be retried. A send from another record is not found here.

Answers `404` while email is not turned on for the company.

The policy's twin of the record route under `/entities`: policies live
under the policy API.

**Required permission:** `email.send` and `policy.view`.




## OpenAPI

````yaml /openapi/generated-external-api.yaml post /api/v1/companies/{companyId}/policies/{policyId}/email-deliveries/{deliveryId}/retry
openapi: 3.0.3
info:
  title: AI Insurance External API
  description: External API for AI Insurance platform
  version: 1.0.0
  contact:
    email: support@aiinsurance.io
servers:
  - url: https://go.aiinsurance.io
    description: Production
security:
  - ApiKeyAuth: []
paths:
  /api/v1/companies/{companyId}/policies/{policyId}/email-deliveries/{deliveryId}/retry:
    post:
      tags:
        - Record Emails
      summary: Retry Policy Email Delivery
      description: |
        Queues a failed send from this record again: the same stored email, with
        the caller on its history. Only a send whose `delivery.status` is
        `failed` can be retried. A send from another record is not found here.

        Answers `404` while email is not turned on for the company.

        The policy's twin of the record route under `/entities`: policies live
        under the policy API.

        **Required permission:** `email.send` and `policy.view`.
      operationId: retryPolicyEmailDelivery
      parameters:
        - $ref: '#/components/parameters/companyId'
        - $ref: '#/components/parameters/policyIdPath'
        - $ref: '#/components/parameters/emailDeliveryIdPath'
      responses:
        '200':
          description: The send is queued again
          content:
            application/json:
              schema:
                type: object
                required:
                  - deliveryId
                  - attemptCount
                properties:
                  deliveryId:
                    type: string
                    format: uuid
                  attemptCount:
                    type: integer
                    description: The attempts made so far; the next one is this plus one.
              examples:
                queued:
                  summary: Queued again
                  value:
                    deliveryId: 550e8400-e29b-41d4-a716-446655440601
                    attemptCount: 1
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          $ref: '#/components/responses/Forbidden'
        '404':
          description: >-
            The send is not on this record, or email is not turned on for the
            company
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
              examples:
                deliveryNotFound:
                  summary: Send not found
                  value:
                    error:
                      code: NotFoundError
                      message: >-
                        Email delivery 550e8400-e29b-41d4-a716-446655440601 not
                        found
                      userMessages:
                        - >-
                          Email delivery 550e8400-e29b-41d4-a716-446655440601
                          not found
        '409':
          description: The send has not failed, or the packet it attaches failed to issue
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
              examples:
                notFailed:
                  summary: The send has not failed
                  value:
                    error:
                      code: email-delivery-not-failed
                      message: >-
                        email delivery 550e8400-e29b-41d4-a716-446655440601 is
                        not failed
                      userMessages:
                        - Only an email that failed to send can be retried.
        '500':
          $ref: '#/components/responses/InternalServerError'
      security:
        - BearerAuth: []
        - ApiKeyAuth: []
components:
  parameters:
    companyId:
      name: companyId
      in: path
      required: true
      schema:
        type: string
        format: uuid
      description: Company identifier
    policyIdPath:
      name: policyId
      in: path
      required: true
      schema:
        type: string
        format: uuid
      description: Policy identifier
    emailDeliveryIdPath:
      name: deliveryId
      in: path
      required: true
      schema:
        type: string
        format: uuid
      description: >-
        The send's `deliveryId`, from Send Record Email or from a message's
        `delivery` on Get Record Email Conversation.
  responses:
    Unauthorized:
      description: Unauthorized - Invalid or missing API key
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorResponse'
          examples:
            missingApiKey:
              summary: Missing API key
              value:
                error:
                  code: AuthenticationError
                  message: API key authentication required
                  userMessages:
                    - API key authentication required
            invalidApiKey:
              summary: >-
                Invalid API key (e.g. unknown key, or a Bearer token used
                instead of an API key)
              value:
                error:
                  code: AuthenticationError
                  message: Invalid API key
                  userMessages:
                    - Invalid API key
    Forbidden:
      description: Forbidden - Insufficient permissions
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorResponse'
          examples:
            insufficientPermissions:
              summary: Insufficient permissions
              value:
                error:
                  code: AuthorizationError
                  message: User is not authorized to perform the requested action
                  userMessages:
                    - User is not authorized to perform the requested action
            companyMismatch:
              summary: A valid API key naming another company in the URL
              value:
                error:
                  code: AuthorizationError
                  message: API key is not scoped to the requested company
                  userMessages:
                    - API key is not scoped to the requested company
    InternalServerError:
      description: Internal Server Error - Unexpected error occurred
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorResponse'
          examples:
            internalError:
              summary: Unexpected server error
              value:
                error:
                  code: UncaughtActionError
                  message: Uncaught error occurred in <actionName>
                  userMessages:
                    - An unexpected error occurred. Please try again later.
  schemas:
    ErrorResponse:
      type: object
      description: Standard error response for all external API endpoints
      required:
        - error
      properties:
        error:
          type: object
          required:
            - code
            - message
          properties:
            code:
              type: string
              description: Machine-readable error code
              example: VALIDATION_ERROR
            message:
              type: string
              description: Human-readable error message
              example: 'submissionId: Required field is missing'
            userMessages:
              type: array
              description: >-
                Clean, verbatim-displayable messages — one entry per failure,
                free of error-code tags, field paths, and internal noise.
                Suitable for showing to end users as-is.
              items:
                type: string
              example:
                - Exposures of type 'company' require an address
            details:
              type: array
              description: Additional details for validation errors (field-level errors)
              items:
                type: object
                properties:
                  field:
                    type: string
                    description: The field that caused the error
                    example: submissionId
                  code:
                    type: string
                    description: Stable problem code for this individual validation failure
                    example: BLANK_LIST_ELEMENT
                  reason:
                    type: string
                    description: Stable reason the value violates its canonical contract
                    example: blank-list-element
                  expected:
                    type: string
                    description: The expected canonical value contract
                    example: nonblank trimmed string
                  message:
                    type: string
                    description: Description of the field error
                    example: Required field is missing
  securitySchemes:
    ApiKeyAuth:
      type: apiKey
      in: header
      name: Authorization
      description: >-
        API key authentication. Send your raw API key as the `Authorization`
        header value with NO scheme prefix — `Authorization: YOUR-API-KEY`. Do
        NOT prefix it with `Bearer ` or `ApiKey `, and do not use an `X-API-Key`
        header; those are not accepted.
    BearerAuth:
      type: http
      scheme: bearer
      bearerFormat: JWT
      description: >-
        User-principal OAuth 2.0 Bearer authentication. Send a user-scoped Auth0
        access token (audience = the app API audience) as `Authorization: Bearer
        <jwt>`. The request resolves to the user's identity and is authorized by
        their Role on the `{companyId}` in the path — the same role-based
        permissions the web app enforces. This is the path the MCP connector
        uses to act on a user's behalf; endpoints that accept it list both
        `BearerAuth` and `ApiKeyAuth`.

````

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