> ## Documentation Index > Fetch the complete documentation index at: https://docs.go.aiinsurance.io/llms.txt > Use this file to discover all available pages before exploring further. # Editing, Removing, or Reverting Payments > Correct or reverse recorded invoice payments Correct a payment when its amount or paid date is wrong, remove one payment that should not have been recorded, or revert every payment when the invoice must return to Owed. These actions change payment history without changing the invoice's Type or posted line items. Choose the narrowest correction that matches the source record: | Need | Use | | ------------------------------------------- | ---------------------------------------------------------------------------------------------------- | | Correct one payment's amount or paid date | **Actions → Edit**, then edit that line item's payment history | | Remove one saved payment | **Actions → Edit**, then remove that payment from its line item | | Remove a payment staged in the current edit | Reopen that line item's **Edit Payments** dialog and remove the unsaved row before the page is saved | | Remove every saved payment | **Actions → Revert All Payments** | Editing a saved payment is recorded as removing the old payment and adding its replacement. The correction remains auditable; it does not overwrite the original ledger entry. See [Corrections Are Reversals](/financials/accounting-model/postings#corrections-are-reversals). ## Edit One Payment Open the invoice, select **Actions → Edit**, and scroll to **Payments**. Expand the payment date you need to correct. The expanded row shows its line-item allocations; select the edit control on the affected line. **Edit Payments** opens for one line item and lists that line's complete payment history. Match the amount and date to the source record before changing it. Enter a positive payment amount and set the actual date the money moved. The **Total** and **Outstanding** footer updates while you type. The sum of the kept payments cannot exceed the line-item total. Select **Save Payments**. This updates the page's edit draft; it does not persist the correction yet. Approved invoice INV-292977-162 in Edit mode with Cancel and Save actions, $600 paid across its line items, the July 22, 2026 payment expanded to a $325 Claim Handling Fees and Expenses allocation, and its edit-payments pencil visible. Edit Payments dialog for Claim Handling Fees and Expenses with editable July 22 and July 18 payment rows, the newer amount changed to $350, the older $275 payment intact, live Total $625 and Outstanding $575, and Add Payment and Save Payments controls. Back on the invoice, the original saved payment appears as removed and the replacement appears as unsaved. Review the resulting line-level Paid and Outstanding figures and the invoice's derived status, then select the page-level **Save**. Select **Cancel** and confirm **Discard Changes** to abandon the entire edit draft instead. Invoice INV-292977-162 edit draft with $625 paid on the affected line, an Unsaved $350 payment dated July 22, the original $325 payment struck through and marked Removed, and an enabled page-level Save button. ## Remove One Payment Use the same edit path when only one payment should be removed: 1. Select **Actions → Edit**. 2. Expand the relevant payment in **Payments** and select its edit control. 3. In **Edit Payments**, select the remove control on the incorrect row. 4. Review the struck-through amount and date. Select the restore control if you removed the wrong row. 5. Select **Save Payments**, review the invoice draft, and then select the page-level **Save**. Edit Payments dialog for INV-578046-683 with the July 23, 2026 $250 payment struck through, its restore control visible, the July 17 $300 payment intact, and updated Total $300 and Outstanding $1,100. Removing an unsaved payment follows the same path. A payment added during the current edit can be reopened from the expanded Payments history and removed before the page-level Save. Removing a row created inside the current **Edit Payments** dialog discards that row immediately because no saved payment exists to reverse. **Save Payments** only stages the line-item history on the invoice page. The correction is not recorded until you select the page-level **Save**. ## Revert Every Payment Use **Revert All Payments** when none of the invoice's current payments should remain. 1. Open the invoice in read mode. 2. Select **Actions → Revert All Payments**. 3. Review the number of payments and their total in the confirmation. 4. Select **Revert All Payments**. Select **Cancel** to keep them. Revert All Payments confirmation for approved invoice INV-159313-901 stating that all 3 payments totaling $850 will be removed from the ledger and the invoice will return to Owed with line items untouched, with Cancel and Revert All Payments actions. The reversion saves immediately. The invoice returns to **Owed**, its Paid amount returns to zero, and its full Total becomes Balance Due again. Its Type, line items, dates, memo, event link, and attachments remain unchanged. Approval also remains. The result is normally **Owed · Approved**, because payment removal does not revoke the approval that originally authorized the money. If the approval itself must be removed, select **Actions → Unapprove** after the invoice is Owed. See [Approval Is Irrevocable Once Money Has Moved](/financials/approvals#approval-is-irrevocable-once-money-has-moved). Approved invoice INV-159313-901 after reverting all payments, with unchanged $1,000 and $700 line items, Paid $0, Outstanding $1,700, and an empty Payments section. ## Verify Financial and Reserve State After saving an edit, removal, or full reversion, confirm: * each remaining payment has the correct line item, amount, and paid date; * **Paid**, **Balance Due**, and **Status** match the revised history; * approval is still present unless someone explicitly unapproved the now-Owed invoice; * the invoice's Type and line-item amounts are unchanged; and * for a Loss/Recovery invoice, the event's reserve balance and **Reserve Updates** reflect the reversal of the removed payment's original reserve effect. If the correction belongs to a different line item, remove the incorrect payment and record a new payment on the correct line; a payment cannot be moved between lines in place. If the invoice's own Type, line-item type, amount, or direction is wrong, follow [Replacing an Incorrect Invoice](/financials/guides/replacing-an-incorrect-invoice) instead.