> ## Documentation Index
> Fetch the complete documentation index at: https://docs.go.aiinsurance.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Voiding and Restoring an Invoice

> Void an invoice and restore it when needed

Void an invoice when it should stop affecting Financials but should remain
available as a visible record. Restore it when the invoice was voided by mistake
or becomes valid again.

Use [Deleting an Invoice](/financials/guides/deleting-an-invoice) instead when
the record should disappear from working lists and does not need a reversible
lifecycle state.

## Void One Invoice

1. Open the invoice from a Financials list.
2. Confirm that this is the correct invoice and note any recorded payments.
3. Select **Actions → Void**.

<Frame caption="Before voiding, confirm the partially paid invoice's $2,600 total, $850 paid, $1,750 outstanding balance, and recorded payment.">
  <img src="https://mintcdn.com/ai-insurance-fmv1/vJxRMINF9gn0uzSY/assets/app/financials/guides/voiding-invoice-actions.png?fit=max&auto=format&n=vJxRMINF9gn0uzSY&q=85&s=7da7d2b43205bbde26e269ac885ef2e8" alt="Approved, partially paid invoice INV-909052-153 with the Actions menu open to Void; the invoice shows a $2,600 total, $850 paid, $1,750 outstanding, and a recorded payment row." width="1280" height="720" data-path="assets/app/financials/guides/voiding-invoice-actions.png" />
</Frame>

4. In **Void Invoice**, review the effects: recorded payments are reverted, the
   balances are zeroed, and the invoice stops contributing to reports.
5. Select **Void Invoice**. Select **Keep Invoice** to cancel.

<Frame caption="The confirmation explains that voiding reverts payments, zeros balances, removes the invoice from listings and reports, and preserves it for restoration.">
  <img src="https://mintcdn.com/ai-insurance-fmv1/vJxRMINF9gn0uzSY/assets/app/financials/guides/voiding-invoice-confirmation.png?fit=max&auto=format&n=vJxRMINF9gn0uzSY&q=85&s=6edffad2ff7c292e43a61424c8a361c8" alt="Void Invoice confirmation for INV-909052-153 stating that all payments are reverted, balances are zeroed, the invoice no longer appears in listings and reports, and the voided record can be restored; Keep Invoice and Void Invoice buttons are available." width="1280" height="720" data-path="assets/app/financials/guides/voiding-invoice-confirmation.png" />
</Frame>

The app returns to the invoice's read-only voided view. Its original details
remain available, but it cannot be edited or paid while voided. The example
shown has no files attached.
The company- and event-scoped invoice lists show it with a **Void** status.

<Note>
  A draft cannot be voided because it has not posted financial activity. Delete
  an unwanted draft from the listing instead.
</Note>

## Restore a Voided Invoice

1. Locate the **Void** row in the company-wide or event invoice list and open
   it.
2. Select **Restore Invoice**.
3. In the confirmation, select **Restore Invoice**. Select **Keep Voided** to
   cancel.

<Frame caption="The voided invoice is read-only; its warning, original payee, event, dates, memo, and line item remain visible while Restore Invoice is available.">
  <img src="https://mintcdn.com/ai-insurance-fmv1/vJxRMINF9gn0uzSY/assets/app/financials/guides/voided-invoice-restore.png?fit=max&auto=format&n=vJxRMINF9gn0uzSY&q=85&s=755d7e6e7d44a68bd6242ed3e8ad89f8" alt="Read-only voided invoice INV-909052-153 with a warning that the transaction is voided, a Restore Invoice button, preserved payee, event, invoice and due dates, memo, and $2,600 line item; the Attachments pane says No files attached." width="1280" height="720" data-path="assets/app/financials/guides/voided-invoice-restore.png" />
</Frame>

The invoice returns to **Owed** with no payments. An invoice whose lines are all
zero returns to **No Charges** instead. Its incurred figures reappear in
listings and reports.

<Warning>
  Restoring does not reinstate the payments that were removed during the void.
  If the money still needs to be represented, review and record the payments
  again after restoration.
</Warning>

Verify the restored invoice's status, Balance Due, event, and report totals.
For the append-only reversal behind void and restore, see [Corrections Are
Reversals](/financials/accounting-model/postings#corrections-are-reversals).

To void several invoices together, select them in the listing and use
**Actions → Mark As → Void**. The confirmation identifies paid invoices whose
payments will be reverted and skips drafts or invoices already voided.
