curl --request POST \
--url https://go.aiinsurance.io/api/v1/companies/{companyId}/events/{eventId}/reopen \
--header 'Authorization: <api-key>' \
--header 'Content-Type: application/json' \
--data '
{
"effectiveOnDate": {
"date": "2026-09-01",
"timezone": "America/New_York"
}
}
'import requests
url = "https://go.aiinsurance.io/api/v1/companies/{companyId}/events/{eventId}/reopen"
payload = { "effectiveOnDate": {
"date": "2026-09-01",
"timezone": "America/New_York"
} }
headers = {
"Authorization": "<api-key>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: '<api-key>', 'Content-Type': 'application/json'},
body: JSON.stringify({effectiveOnDate: {date: '2026-09-01', timezone: 'America/New_York'}})
};
fetch('https://go.aiinsurance.io/api/v1/companies/{companyId}/events/{eventId}/reopen', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://go.aiinsurance.io/api/v1/companies/{companyId}/events/{eventId}/reopen",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'effectiveOnDate' => [
'date' => '2026-09-01',
'timezone' => 'America/New_York'
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: <api-key>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://go.aiinsurance.io/api/v1/companies/{companyId}/events/{eventId}/reopen"
payload := strings.NewReader("{\n \"effectiveOnDate\": {\n \"date\": \"2026-09-01\",\n \"timezone\": \"America/New_York\"\n }\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "<api-key>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://go.aiinsurance.io/api/v1/companies/{companyId}/events/{eventId}/reopen")
.header("Authorization", "<api-key>")
.header("Content-Type", "application/json")
.body("{\n \"effectiveOnDate\": {\n \"date\": \"2026-09-01\",\n \"timezone\": \"America/New_York\"\n }\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://go.aiinsurance.io/api/v1/companies/{companyId}/events/{eventId}/reopen")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = '<api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"effectiveOnDate\": {\n \"date\": \"2026-09-01\",\n \"timezone\": \"America/New_York\"\n }\n}"
response = http.request(request)
puts response.read_body{
"eventId": "550e8400-e29b-41d4-a716-446655440020",
"eventStatus": "open"
}Re-open Event
Re-opens a closed event (a claim or an incident) as of a date you choose, in
one atomic call: the event’s status returns to open, its Close Date is
cleared, and a reopen entry is appended to the event’s open/close-history
log.
Use this instead of setting eventStatus. As with
Close Event, the field is
system-managed: a generic write of it is silently ignored, leaving the
stored value unchanged — the status and the log move together.
effectiveOnDate is required. It is the date the claim reports as
re-opened on, and the platform has no way to infer it. It is also what
preserves the previous close date: clearing Close Date would otherwise
lose it, and the log entry is what a claim’s “previously closed on” is read
from.
The log cannot run backwards. effectiveOnDate must be on or after the
last entry already in the event’s log — in practice, on or after the close it
reverses. An earlier date returns 409
(EventLifecycleDateOutOfOrder) naming the date it has to clear; the same
day as the close is allowed.
Required permission: event.reopen
curl --request POST \
--url https://go.aiinsurance.io/api/v1/companies/{companyId}/events/{eventId}/reopen \
--header 'Authorization: <api-key>' \
--header 'Content-Type: application/json' \
--data '
{
"effectiveOnDate": {
"date": "2026-09-01",
"timezone": "America/New_York"
}
}
'import requests
url = "https://go.aiinsurance.io/api/v1/companies/{companyId}/events/{eventId}/reopen"
payload = { "effectiveOnDate": {
"date": "2026-09-01",
"timezone": "America/New_York"
} }
headers = {
"Authorization": "<api-key>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: '<api-key>', 'Content-Type': 'application/json'},
body: JSON.stringify({effectiveOnDate: {date: '2026-09-01', timezone: 'America/New_York'}})
};
fetch('https://go.aiinsurance.io/api/v1/companies/{companyId}/events/{eventId}/reopen', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://go.aiinsurance.io/api/v1/companies/{companyId}/events/{eventId}/reopen",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'effectiveOnDate' => [
'date' => '2026-09-01',
'timezone' => 'America/New_York'
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: <api-key>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://go.aiinsurance.io/api/v1/companies/{companyId}/events/{eventId}/reopen"
payload := strings.NewReader("{\n \"effectiveOnDate\": {\n \"date\": \"2026-09-01\",\n \"timezone\": \"America/New_York\"\n }\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "<api-key>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://go.aiinsurance.io/api/v1/companies/{companyId}/events/{eventId}/reopen")
.header("Authorization", "<api-key>")
.header("Content-Type", "application/json")
.body("{\n \"effectiveOnDate\": {\n \"date\": \"2026-09-01\",\n \"timezone\": \"America/New_York\"\n }\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://go.aiinsurance.io/api/v1/companies/{companyId}/events/{eventId}/reopen")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = '<api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"effectiveOnDate\": {\n \"date\": \"2026-09-01\",\n \"timezone\": \"America/New_York\"\n }\n}"
response = http.request(request)
puts response.read_body{
"eventId": "550e8400-e29b-41d4-a716-446655440020",
"eventStatus": "open"
}Authorizations
API key authentication. Send your raw API key as the Authorization header value with NO scheme prefix — Authorization: YOUR-API-KEY. Do NOT prefix it with Bearer or ApiKey, and do not use an X-API-Key header; those are not accepted.
Path Parameters
Company identifier
Event (claim or incident) identifier
Body
Field Model V1 Date value: a calendar day pinned to an IANA time zone —
the day a person wrote on the policy, not an instant.
date is the day as YYYY-MM-DD and must name a real calendar day
(2026-02-30 is rejected with 400). timezone is an IANA tz database
identifier (e.g. America/New_York, UTC); an unknown zone is rejected
with 400. On a write timezone may be omitted, in which case it defaults
to America/New_York. Every value the API returns carries both members.
This is the one Date shape the API accepts, stores and returns, for every
field typed Date — entity fields, policy term dates, custom-object
sub-fields, embedded exposure items and the event lifecycle dates alike. The
retired { day, month, year, timezone } spelling is refused with 400
(see the API changelog, 2026-09-08). The policy endorsement deltas channel
additionally requires both members stated, because it stores each value
exactly as sent (2026-09-04).
Show child attributes
Show child attributes
